ABOUT ALL RELIANCE

We come to work every day wanting to help home and business owners protect their biggest investments and themselves. We believe customers are earned, not bought, and it gives us great pride to be able to provide quality services that our customers have learned to rely on.

Our Mission

All Reliance is committed to providing honest, reliable services backed by industry-leading customer service.

Justin Couch

Owner

Justin has always been passionate about the construction industry, which eventually led him to own All Reliance to provide home and commercial services to the Toledo area. He has a Civil Engineering degree from the University of Cincinnati and a masters degree from Wright State University. He worked full time at a Fortune 500 company providing project management and engineering services before owning All Reliance. During this time, he got his Professional Engineering license, which he still holds to this day. Justin is also a licensed home inspector, radon tester, radon mitigation contractor, pest inspector, and pest applicator in the state of Ohio.

Originally from Findlay (about 45 minutes South of Toledo), Justin currently lives in Waterville with his wife, Amanda, and their son, Rowan. When he’s not working, you can find Justin on the open waters of Lake Erie, catching a Cincinnati Bengals game, riding his motorcycle, or hanging out with his family.

Email: jcouch@allreliance.com

Keith Ketelaar

Inspection Operations Manager / Lead Inspector

With over twenty-five years of construction experience, Keith is seasoned and knowledgeable in building practices. He began his home inspection career in 2015 by attending an immersive hands-on training in Arizona and has been performing inspections ever since. Keith brought his knowledge to All Reliance in 2020 to lead the residential and commercial inspection division of the company.

Keith lives in Perrysburg with his wife Cindy and their two children. His hobbies include traveling, playing golf, supporting Michigan sports teams, and spending time with his family and friends.

Email: kketelaar@allreliance.com

Sheryl Couch

Receptionist

Sheryl is the friendly voice you hear when you call All Reliance. She schedules the jobs and keeps the inspectors in line. She has been doing this for over 20 years and has a wealth of knowledge about the industry.

Sheryl is a mother of 3 children and grandmother of 5. She is always active; playing pickleball, going for walks, or enjoying family time with her kids and grandkids. You may also find her at the Stranahan Theater where she serves drinks during shows and weddings.

Email: couch@bex.net

Mindi Marshall

Director of Sales and Marketing

A true networking queen with a passion for personal relationships and in person connection- Mindi joins our team with a background in marketing and sales having been a campaign manager in the non-profit world at the Leukemia and Lymphoma Society.

Mindi is a boy mom and wife to her husband, Matt  of 13 Years. Together they love to travel and entertain at their home in Perrysburg.  Her boys, Miller and Macsen are her heart and she loves watching them play sports and other activities. Mindi brings enthusiasm to help us grow and maintain the customer service and professionalism we have provided for over 20 years! 

Email: mmarshall@allreliance.com

Frank Graceffo

Director of Radon Operations

Frank began working in the Radon industry in 2012; learning all about where it comes from, the health effects associated with having high radon levels in your home, and how to remove it. After working for the biggest company in the Columbus area he decided to move to the Toledo, OH area (to be closer to his wife’s family) and open his own radon mitigation business to share that knowledge with the community. After he became state licensed as a Mitigation Contractor, he founded Ultimate Radon Services which is a full-service radon testing and mitigation company. After building and growing his business, he decided to join forces with All Reliance in 2021 to be the Director of Radon Operations and continue to help people with any of their radon needs.

He currently lives in Waterville with his wife Michelle and their two daughters. Originally from Florida and growing up on and around the water he enjoys boating any chance he can. He and his family also enjoy traveling together and making great memories.  He also enjoys watching and talking sports.

Email: fgraceffo@allreliance.com

Chris Molnar

Inspector

A loyal and hardworking employee, Chris spent 22 years working at Libbey Glass as a machine operator learning and perfecting a wide range of skills including equipment operation, machine repair, and electrical work. He earned his certificate in HVAC from Stautzenberger College and has been EPA certified since 2016.

Chris joined the All Reliance team in early 2021 and has had extensive on the job training, as well as classroom work to increase his knowledge and service ability. He is very passionate about the opportunity to help home buyers make an informed decision on one of the biggest purchases of their life.

He lives in South Toledo with his wife, Sarah, and their blended family of eight children (yes, eight!). In his spare time Chris loves to keep up on the Miami Dolphins and Ohio State football, take on home handyman projects, attend kids sporting events, along with spending time outdoors camping, grilling and exploring new places.

Email: cmolnar@allreliance.com